At Spinathlon Casino, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, email address, phone number, residential address, and ID documents (for verification).
- Account Information: Username, password, and account activity.
- Financial Information: Payment method details and transaction history (processed securely by third-party providers).
- Technical Information: IP address, browser type, device information, location data (country level), and cookies.
- Usage Data: Games played, bonuses claimed, deposits, withdrawals, and customer support interactions.
2. How We Use Your Information
We use your personal data for the following purposes:
- To create and manage your account
- To provide and improve our gaming services
- To process deposits and withdrawals
- To verify your identity and prevent fraud
- To send you important account notifications and promotional offers (you can opt-out anytime)
- To comply with legal and regulatory obligations
- To improve your user experience and personalise our services
3. Sharing Your Information
We may share your information with:
- Trusted third-party service providers (payment processors, game providers, KYC verification services)
- Regulatory authorities when required by law
- Professional advisers and auditors
We do not sell your personal data to third parties for marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you signed in
- Remember your preferences
- Analyse how our website is used
- Deliver personalised content and advertisements
You can manage your cookie preferences through your browser settings at any time.
5. Data Security
We take the security of your information seriously. We use industry-standard encryption, secure servers, and strict access controls to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
- Object to certain types of data processing
To exercise any of these rights, please contact our support team.
7. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Account data is typically retained for at least 5 years for regulatory compliance.
8. International Data Transfers
Your data may be transferred to and processed in countries outside the UK and EEA. We ensure appropriate safeguards are in place to protect your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our customer support team via live chat or email.
By using Spinathlon Casino, you consent to the practices described in this Privacy Policy.